Raboti’s First 60 Days: From Concept to $720K in Benefits on the Way to Families
- Bar Pereg
- 16 hours ago
- 5 min read
In this edition of our Innovation Chronicle, we share what happened in the first two months since launching Raboti, our first in-house bot. Built to help reservist families navigate a fragmented benefits system, Raboti is already supporting thousands of families and helping unlock real financial relief.
Six months ago, we introduced Raboti. At the time, it was a festive post about a very cool idea: a conversational WhatsApp chatbot designed to help reservist families claim the rights and benefits that government and public systems had already committed to them. We had every reason to believe Raboti could be impactful. He was built after a diligent research and incubation process, grounded in months of discovery with reservists, spouses, field partners, and experts. We had identified rights utilization as one of the clearest leverage points in the system: support existed, families were eligible, but the path to actually accessing it was fragmented, confusing, and exhausting.
But still, Raboti was just a concept.
A promising one, validated through low-tech experiments and shaped by a very smart team, but still an idea. We set an ambitious incubation goal: unlock $500K in benefits for families by the end of May.
Then we launched.
Raboti’s first 60 days
On March 8, in the middle of an active cycle of war and a few weeks later than planned because of that reality, we officially launched Raboti to 15,000 families through our field partner, the Reservists’ Wives Forum. Within the first ten days, over 1,600 families had started a conversation with him. Then something we had not planned for happened: Raboti spread. Families started sharing his link through their own WhatsApp groups: unit threads, neighborhood chats, extended family circles. He moved well beyond the initial distribution, entirely organically.
Sixty days later, the numbers speak for themselves:
5,000+ users have started conversations with Raboti.
Nearly 80% successfully completed their full eligibility profile.
Raboti identified ₪61M, roughly $20M, in potential benefits for families.
And already, we estimate that ₪2.1M, roughly $720K, in benefits are on their way to families, based on users who indicated they applied, asked detailed follow-up questions about specific benefits, or confirmed receipt.
This means therapy reimbursements, childcare payments, compensation for spouses who lost income, and relief for small businesses pushed to the brink by extended deployments.
Raboti also received an 80%+ satisfaction rate from users who rated the experience.
And a few numbers add dimension to the impact:
Raboti sent over 25,000 reminders to nudge families along their journey, because if you forget about him, he will not forget about you
Users sent him nearly 90,000 messages in return
60% of his users are spouses and ex-spouses, the people often carrying the invisible weight of keeping families afloat while their partners are deployed
First milestone: ACHIEVED.
Beyond the numbers
The metrics matter. But what surprised us most was something harder to quantify.
One user, Chaya, put it simply:
“It was nice to get the reminder. It felt like someone was actually seeing me and checking in on me.”
Others shared updates with him after submitting their applications.
“I got my self-employment benefit thanks to you.”
He is a bot. But somewhere along the way, he started feeling like someone in their corner.
Raboti was built to be warm, direct, and persistent. We knew that tone mattered. But we did not fully anticipate how much that would matter to people living through this moment.
When systems are hard to navigate, people do not only need information. They need someone, or something, to stay with them long enough to get through the process. It may seem trivial, but in practice, it is the difference between a benefit sitting unused and a family actually receiving support.
Recognizing our partners
Raboti is a product of incredible partnership (a topic worthy of its own post) but we would be remiss not to call out the implementation partners who made it possible.
Reservists’ Wives Forum: Our frontline strategic partner. Their deep community insights, direct access to the families we seek to reach, trust built with the people in their care, and collaborative guidance are the foundation of Raboti's design and the way it reaches the ground.
Marzipan Tech: Providing technological leadership in AI product strategy and oversight, guiding us in solution architecture.
Langate: Our primary engineering partner, responsible for the hands-on building and deployment of Raboti's infrastructure.
And of course, a vital thank you to our incredible funding partners—the bold donors who had the foresight and courage to back a fundamentally new kind of solution. Traditional approaches simply cannot move fast enough to meet a crisis of this scale. By investing in conversational AI, our partners didn't just fund a project; they unlocked a model capable of serving thousands of families in record time, transforming how support is delivered when it matters most.
The Wolfesohn Family Foundation, Nadir Izrael, The Milstein Family Foundation, The Gerson Family Foundation, TriEdge Investment, Jordana & Adam Grunfeld, and Terry & Bruce Alpert
This is just the beginning
Raboti has proven the model. Now we are building the infrastructure to scale it. Over the next twelve months, we aim to reach 100,000 families and unlock ₪15M, roughly $5M, in benefits, while embedding Raboti into institutional workflows and making him a permanent part of Israel’s support system for reservists. Not a pilot that ends when the funding does. The ambition reaches further.
The problem Raboti solves is not unique to reservist families. Everywhere governments, philanthropies, and public systems pre-allocate support for people in crisis: after fires, floods, displacement, war, or sudden disruption, that gap appears.
Benefits exist. People are entitled to them. But the systems are too complex, so the money sits unclaimed. Conversational AI is one of the most powerful technological levers we now have to change that. It is not plug-and-play. It still requires trust, deep context, careful design, and strong local partnerships. But it is no longer out of reach.
Raboti is the first in what we hope becomes a family of bots: small, persistent, context-aware guides for a huge and recurring global problem. A problem that costs governments and funders billions in unused resources. And denies people in crisis the stability and recovery they were already promised.
If you would like to learn more about Raboti and gain deeper insights, we welcome you to attend one of our upcoming briefings where we will dive deeper into Raboti’s journey, metrics, and what’s next.
If you would like to follow our journey and gain deeper insights, make sure to subscribe to our future blog posts and connect with us on LinkedIn, where we will continue to share our upcoming milestones.
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